Apply, sign, issue, renew. All in the browser.
Business licenses. Pet licenses. Liquor, food, contractor, taxi, short-term rental — every license your charter authorizes, applied for, paid for, signed for, and issued online. With a CRM-grade view of the licensee on the other side.
Application → review → sign → issue → renew. Online, end to end.
The licensee never has to print a form, mail a check, or stand at a counter. Your staff never has to retype a thing. The license itself is e-signed and issued from the same record.
Public application
Branded portal. Conditional questions. Document upload. Application fee processed. Confirmation receipt instantly.
Routed & checked
Auto-routed by license type. Internal checks: zoning, fire, health, background. Comments back to applicant if RFI needed.
E-sign & license fee
Applicant signs license terms on phone. Pays fee. Counter-signed by licensing authority. PDF certificate generated.
Auto-renewals
90/60/30-day notices. One-click renewal if nothing material changed. Lapsed-license enforcement queue for the rest.
Three things this module is actually good at.
Application portal, e-sign issuance, licensee CRM. The CRM piece — knowing who your licensees are, what they hold, what's expiring — is what most license offices lose track of by year three.
A counter that's open at 11pm.
Branded public portal — apply for any license, pay the fee, upload docs, track status. Conditional questions so plumbers don't see liquor questions. Spanish, Creole, Mandarin if your charter requires it.
- BrandedYour seal, your colors — feels like an extension of your city, not a vendor portal.
- Smart formsConditional questions — applicants only see what's relevant to their license type.
- PayApplication + license fees inline — Stripe, Square, or your existing processor.
A signature on a phone, a license in an inbox.
License terms presented in the portal. Applicant signs on a phone — same e-sign engine that runs employment contracts and vendor agreements. Counter-signed by the licensing authority. PDF certificate generated, emailed, and filed to the licensee record.
- E-signNative, phone-friendly, audit-trailed. Same engine across HR, vendor, licensing.
- CertificatePDF certificate generated with QR code that public can verify on your /license-lookup page.
- WalletApple/Google Wallet pass for licenses inspectors check in the field.
Know your licensees the way a good neighbor knows them.
Every licensee has a record — every license they hold, every renewal, every inspection, every fee, every complaint, every email and SMS your office has ever sent them. Renewal notices go out automatically. Lapsed licenses surface for enforcement.
- 360°One licensee, every interaction — same CRM thread that runs through 311, FOIA, and permits.
- Renewals90/60/30-day notices by email and SMS. One-click renewal if nothing material changed.
- EnforcementLapsed-license queue with action history. Hand off to inspections module when a site visit is needed.
Your license types. Your fees. Your code.
No two cities license the same things the same way. We configure to your code — every type, every fee, every required attachment, every approval path — and your staff keep configuring after we leave.